Not paying attention to the person
Leaders not attuned to the needs of the market will fail. As the old saying goes, if you’re not taking care of your customers, someone else will be more than happy to. Successful leaders focus on the consumer experience, which in turn leads to satisfaction and loyalty. The best leaders find ways to consistently engage the consumer and incorporate them into their innovation and planning initiatives. If you ignore, mistreat, or otherwise don’t value your customer base, your days as a leader are most certainly numbered.
